Shipping policy

Say It Yo Studio – Shipping Policy

Thank you for visiting and shopping at Say It Yo Studio! We are dedicated to processing and shipping your unique art, jewelry, and apparel as quickly and safely as possible.

Please review our shipping terms and guidelines below:

Processing & Shipping Timelines

We want to make sure your handmade and custom items are perfect before they head your way. Our timeline is split into two parts:

  • Processing Time: All orders are processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • Shipping Time: Once processed, your order will be securely packed and handed over to the carrier within 3 business days. You will receive a notification email with tracking information as soon as your order has officially shipped.

    Delivery Estimates

    Once your package is in the hands of the shipping carrier, delivery times can vary depending on your location.

    • Standard Delivery: Items generally take between 4 to 7 business days to arrive at your doorstep after the shipment date.

    Please note that these delivery times are estimates provided by our carriers. While we work hard to ensure timely shipments, external factors like severe weather, high carrier volume (especially during the holidays), or postal delays are outside of our control.

    Shipping Destinations & Rates

    • Shipping Costs: Shipping charges for your order will be calculated and displayed at checkout.

    • P.O. Boxes & APO/FPO Addresses: We ship to standard residential/business addresses and do not ship to P.O. boxes.

     

    Tracking Your Order

    Once your order has shipped, you will receive an email containing a tracking number. You can use this number to check the live status and location of your package as it makes its way to you. Please allow 24–48 hours for the tracking information to update on the carrier's website.

    Lost, Stolen, or Damaged Packages

    Say It Yo Studio is not liable for products damaged or lost during transit. If you received your order damaged, or if your package is marked as delivered but you have not received it, please contact the shipment carrier or our support team immediately at sayityostudio@gmail.com so we can help you file a claim. Please save all packaging materials and damaged goods before filing a claim.